📧 [email protected] ☎️ 248-590-1766 🌐 linkedin.com/cydneekidd

<aside> 👋 I am a results-driven Sales Development Representative with a proven track record in Enterprise B2B SaaS. Adept at conducting qualification and discovery meetings, maintaining a high-volume account base, and leveraging sales development tools to exceed targets.

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Experience

HighRadius Corporation, Houston, Texas

Enterprise Sr. Sales Development Representative | August 2023 - Present

• Conducted qualification and discovery meetings, maintaining a book of business of 300+ accounts quarterly.
• Generated high-quality leads for enterprise accounts, achieving a 55% Sales Accepted Opportunities rate.
• Utilized Salesforce, 6Sense, Outreach, and ZoomInfo to track and manage campaigns.
• Led marketing campaigns using Dripify, resulting in increased warm lead engagement.
• Exceeded weekly calling quota of 335 calls, setting a company record for fastest-ramped BDR in the development pod (250% PVA).
• Assumed additional responsibility by onboarding/training new BDRs in messaging, voicemail, email techniques, SalesForce, and effective Outreach cadence.

Sales Operations Manager | November 2022 - August 2023

• Reported directly to the Vice President of Mid-Market Sales, acting as Chief of Staff.
• Co-wrote and project-managed "ZZTop Connections," increasing executive relationships and average close rates from 45% to 60%.
• Developed a sales nurturing program, reducing long-term opportunities by 50%.
• Collaborated on sales training initiatives for direct and channel sales organizations.
• Created and managed a quarterly career progression program, reducing the average close rate for new account executives.

Sales Enablement Specialist | November 2021 - November 2022

• Managed stakeholders, creating monthly training plans for 300+ weekly attendees.
• Drove continuous improvement through metrics analysis and employee feedback.